Name(s) and contact details which may include e-mail address or contact number(s), password etc.
Booking information - which includes information about the travel, bookings, co-passengers, travel preferences etc.
That may be requested or gathered while you visit, access or use the Site.
What is this information used for?
To conduct bookings, ticketing and payment transactions for the services availed on the Site;
To personalize your experience and give you a better service:
Your information helps us to better respond to your individual needs
To improve the user friendliness of the site
To improve the offerings based on your personal preferences based on the information we receive from you
To improve your experience on our site
The information helps us to respond more effectively to your needs and service requests
Analyze our Website traffic
To send emails, SMS and other communications for providing services, responding to inquiries, and/or other requests or questions.
To respond to queries of the authorities in regard to your accessing of the site and services availed by you.
To Government authorities if deemed essential.
Third party links
a2zbooking.com strongly believes in a sincere and transparent approach to its users. You trust and love us and we would never put growth before trust. This policy document aims at minimizing instances of customer complaints, grievances and disappointments.
You can write to us at firstname.lastname@example.org
If the resolution you received does not meet your expectations, within 72 hours of receipt of Level 1 grievance, please write to us at email@example.com along with the previous conversation.
If you are still not satisfied (after a period of 10 days from the date of receipt of Level 2 grievance), please write to us to: firstname.lastname@example.org